Return and Refund Policy

Thank you for shopping with us! We strive to provide the best products and service. Please read our return and refund policy carefully:

1. Eligibility for Return

• You have 14 days from the date of receipt to return an item.
• To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
• A video or photo must be taken during the unboxing process of the item to validate any claims of damage or defects upon arrival.

2. Non-Eligible Returns

• Items that show signs of misuse, abuse, or any damage caused by improper handling are not eligible for return.
• Items without a valid unboxing video or photo as proof of condition upon receipt will not be accepted for return or refund.

3. Return Process

• To initiate a return, please contact us with your order details and attach the required unboxing video or photos.
• Once your return request is approved, we will provide instructions for shipping the item back to us.

4. Refunds

• Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
• If your return is approved, we will issue a refund to your original method of payment.

5. Shipping Costs

• Shipping costs for returns are non-refundable, and you will be responsible for covering the cost of return shipping unless the item is defective or we made an error in your order.

If you have any questions about our return and refund policy, please contact our customer support team.